Spam, e-mail addresses and contact forms: are you making these usability mistakes?
August 8th, 2007
Traditionally the main source of e-mail addresses for spammers has been from crawling web pages in the same way as search engines. Addresses published on the web are likely to receive more spam than those that are not.
To reduce this problem, two methods been used to avoid publishing e-mail addresses: hiding the published address, or replacing addresses with a contact form. Here we explain how both make poor choices for the usability of your website.